To serve guests in an assigned station by providing courteous and efficient service that meets or exceeds guest’s dining expectations.
Supports a strong commitment to world class guest service and ensures a pleasant and enjoyable dining experience for restaurant patrons.
Completes training requirements and follows service standards as trained.
Greets guests promptly and courteously in assigned work station.
Understands and executes established procedures for verifying guest’s ability to legally purchase and consume alcohol and knows how to prevent a guest from over indulging.
Learns all menus and is able to communicate all food and beverage offerings
Effectively uses suggestive selling techniques.
Records food and beverage orders, enters orders into computer system, monitors status of order preparation and safely transports order from kitchen to guest.
Monitors and addresses guest needs during meal.
Collects monies owed for food and beverages and properly performs all guest check accountability procedures.
Performs tip declaration activities and compensates indirectly tipped associates, i.e., Bussers, Bartenders, Runners, as per established service procedures.
Performs daily cleaning activities.
Performs food running and station set-up / break-down responsibilities as assigned.
Performs any other duties, assignments and responsibilities as requested.